Black’s Tire
Shops aren’t short on work, they’re short on skilled time.For almost 100 years, Black’s Tire & Auto has built its business on people, relationships, and customer trust. But like shops across the country, they face a changing industry: experienced master technicians are aging out, vehicles are growing exponentially more complex, and hiring alone cannot solve the technician shortage.
See how Ryan Benton (Owner), Bobby Moose (ASE Master Tech), Dewain DeGarmo (Director of Training), and Chey Childress (C-Tech) put NAPA XcceleratoR to work on the shop floor.By connecting hands-on virtual practice with live bay assistance, Black's Tire develops developing technicians faster while keeping master technicians focused on high-skill billable repairs
Luke’s Auto
Shops aren’t short on work, they’re short on skilled time.Starting from a single bay in 2009, Luke Walker expanded Luke's Auto Service into a 32-bay operation serving 50–60 cars daily. But rapid growth highlighted the automotive industry's steepest challenge: a national shortage of 650,000 technicians and a severe squeeze on master technician time.
See how Luke's Auto Service and the Equip Skills Center partner with NAPA XcceleratoR to turn young potential into productive, billable technicians on the shop floor.By uniting virtual repetition with hands-free bay guidance, the platform accelerates capability while keeping skilled technicians on skilled work.